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Downloadable Files
 These files (which are Adobe Acrobat™ for the most part) are
available to view online or download. They for reference or example only. Click
on the title to download the file.
Glossary of Financial Terms
An alphabetized listing of common financial terms and their definitions.
Harrington
Business Group Informational Booklet House Of Quality Article
A brief article about the House Of Quality system of combining the needs and
wants of customers with the elements of a product.
Process Example
An example of flow-charted process with functional description. This example was
used to develop a financial tracking process at a small manufacturing
company.
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